Opening an Account
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Identity documents such as a driver's license, passport, military ID, birth certificate, social security card, state issued ID or other government issued ID;
- Professional or employment related information;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Biometric information, such as your signature and fingerprint;
- Phone call recordings, security or camera recordings;
- Other information such as inferences based on information about an individual to create a summary of the individual’s preferences and characteristics.
Purpose and use for the information collected:
When you open an account with ANB Bank, we collect information about you as required or permitted by U.S. federal law. To help the government fight the funding of terrorism and money-laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Apply for a Loan
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Identity documents such as a driver's license, passport, military ID, birth certificate, social security card, state issued ID or other government issued ID;
- Professional or employment related information;
- Educational information;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Biometric information could include signature and fingerprint;
- Other information could include inferences based on information about an individual to create a summary of the individual’s preferences and characteristics.
Purpose and use for the information collected:
When you apply for a loan with ANB Bank, we collect information about you as required or permitted by U.S. federal law to review and process applications for a loan.
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Opening a Trust or Advisory Account
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Identity documents such as a driver's license, passport, military ID, birth certificate, social security card, state issued ID or other government issued ID;
- Professional or employment related information;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Biometric information could include signature and fingerprint;
- Information could also could include phone call recordings, security or camera recordings;
- Other information could include inferences based on information about an individual to create a summary of the individual’s preferences and characteristics.
Purpose and use for the information collected:
When you open an account with ANB Bank, we collect information about you as required or permitted by U.S. federal law. To help the government fight the funding of terrorism and money-laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Using your ANB Bank Debit or ATM card
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Online identifiers that include Internet Protocol (IP) address and username;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement;
- Location data from use of the website, online banking, mobile app, usages of ATMs, and usage of debit cards and credit cards.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Make a Deposit or Withdrawal from Your Account
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Identity documents such as your driver's license, passport, military ID, birth certificate, social security card, state issued ID or other government issued ID;
- Biometric information could include signature and fingerprint;
- Phone call recordings, security or camera recordings.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Open and Maintain a Safe Deposit Box
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Identity documents such as your driver's license, passport, military ID, birth certificate, social security card, state issued ID or other government issued ID;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Biometric information could include signature and fingerprint;
- Phone call recordings, security or camera recordings;
- Professional or employment related information;
- Other information could include inferences based on information about an individual to create a summary of the individual’s preferences and characteristics.
Purpose and use for the information collected:
We may use the collected information for the following:
- Verify your identity.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Apply for a Credit Card
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Online identifiers that include Internet Protocol (IP) address and username;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement;
- Location data from use of the website, online banking, mobile app, usages of ATMs, and usage of debit cards and credit cards.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Using Your ANB Bank Credit Card
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Online identifiers that include Internet Protocol (IP) address and username;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement;
- Location data from use of the website, online banking, mobile app, usages of ATMs, and usage of debit cards and credit cards.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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When You Visit or Use our Website
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What we collect:
- Online identifiers that include Internet Protocol (IP) address and username;
- Location data from from use of the website, online banking, mobile app, usages of ATMs, and usage of debit cards;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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When You Use our Online Banking Platform
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What we collect:
- Online identifiers that include Internet Protocol (IP) address and username;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Location data from use of the website, online banking, mobile app, usages of ATMs, and usage of debit cards;
- Cookies, which are text files that are stored on a device to uniquley identify the visitor's browser or to store information or settings in the browser;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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When You Use our ANB Bank Mobile App or Mobile Deposit
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What we collect:
- Online identifiers that include Internet Protocol (IP) address and username;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Location data from use of the website, online banking, mobile app, usages of ATMs, geo-fencing, and usage of debit cards (this can be collected in the background while the app is not in use);
- Cookies, which are text files that are stored on a device to uniquely identify the visitor’s browser or to store information or settings in the browser; or other local storage technologies, like HTML 5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications;
- Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement;
- Photo(s) or image(s) taken of the front and bank of a check only when using the mobile application and the mobile deposit function is open and directly accesses the camera;
- Information regarding whether the mobile phone is jailbroken or has a DNS infection or other major security issue that could compromise the safety of your account.
With the ANB Mobile App, we do not monitor or collect the following:
- Any information on user behavior in any application;
- Any information on any browsing behavior;
- Any information on any data on the phone (SMS messages, photos, etc.).
Opting Out of Location Tracking on the ANB Bank Mobile App:
- If you initially consented to the collection of geo-location information through the ANB Bank Mobile App, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the ANB Bank Mobile App.
Deleting Your Digital Banking Account:
Digital Account Deletion Request Form
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Provide location-based messages, offers, and interactions directly to you.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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When You Use our Social Media Sites
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What we collect:
- Online identifiers that include Internet Protocol (IP) address and username;
- Location data from use of the website, online banking, mobile app, usages of ATMs, and usage of debit cards;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement;
- Professional or employment related information;
- Other information could include inferences based on information; about an individual to create a summary of the individual’s preferences and characteristics.
Purpose and use for the information collected:
We may use the collected information for the following:
- Prevent or help detect fraud on your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Other banking services and functions (such as wires, cash advances or paying bills)
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Online identifiers that include Internet Protocol (IP) address and username;
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Biometric information could include signature and fingerprint;
- Location data from use of the website, online banking, mobile app, usages of ATMs, and usage of debit cards;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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Merchants processing payments on your behalf (this includes Lockbox)
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What we collect:
- Personal identifiers such as your name, alias, postal address, email address, date of birth, and social security number, account number(s) and account name(s);
- Commercial information including records or personal property, products or services purchased, products or services obtained or products or services considered;
- Biometric information could include signature and fingerprint.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice for details on how we use and share any information that we collect about you.
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When We Market to You
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What we collect:
- Personal identifiers such as your name, alias, postal address, and email address;
- Location data from use of the website;
- Internet or other electronic network activity, such as browsing history, search history, operating system and version, browser and version, network provider, mobile or tablet device's configuration/data attributes and information regarding consumer’s interaction with an internet website, application, or advertisement;
- Other information such as inferences based on information about an individual to create a summary of the individual’s preferences and characteristics.
Purpose and use for the information collected:
We may use the collected information for the following:
- Improve the user experience on our digital services.
- Verify your identity and device when logging into our digital services.
- Prevent or help detect fraud on your accounts.
- Provide services for your accounts.
- Communicate or respond to requests from you.
- Comply with laws, regulations, subpoenas and similar processes.
Do we sell this information:
We do not sell any personal data.
Do we share this information:
If you have a financial product or account with us, please review our Privacy Notice
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