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<QuestionAnswerGroup ID="x865" Name="Online Banking Enrollment QA Group" IsComponent="true" Changed="20250115T17:01:05" Created="20210212T16:36:23" Published="20250912T13:55:41" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group" Expanded="20260513T19:23:07">
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  <Title type="string" UID="a0863d07c6514a959ec8add6dce44be5" label="Title" readonly="false" hidden="false" required="true" indexable="false" CIID="">Online Banking Enrollment</Title>
  <QuestionAnswer ID="x684" Name="QuestionAnswer" IsComponent="true" Changed="20210212T17:06:35" Created="20200522T16:19:59" Published="20250912T13:55:47" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/How do I enroll in Online Banking?" Expanded="20260513T19:23:07" Embedded="false" UID="cfebcbd6acad21c7793371664e143978" ComponentName="How do I enroll in Online Banking?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I enroll in Online Banking?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Click on the &lt;strong&gt;ENROLL&lt;/strong&gt; button at the top of our website (&lt;a href="/online-banking-enrollment" class="font-copper" title="Online Banking Enrollment"&gt;&lt;strong&gt;or click here to take you to our enrollment form&lt;/strong&gt;&lt;/a&gt;). Select the enrollment type Business or Personal. Once completed click on the submit button.&amp;nbsp;&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x862" Name="QuestionAnswer" IsComponent="true" Changed="20210212T17:13:11" Created="20210212T16:33:18" Published="20250912T13:55:45" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/How do I access the Personal Online Banking Enrollment form from my mobile device?" Expanded="20260513T19:23:07" Embedded="false" UID="594e097ac17ca6e40ddded1f136bcd91" ComponentName="How do I access the Personal Online Banking Enrollment form from my mobile device?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I access the Personal Online Banking Enrollment form from my mobile device?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Go to &lt;a href="https://onlinebanking.anbbank.com/anbbankonline/sdk/AutoEnrollmentE2E" class="font-copper" title="anbbank.com/enroll"&gt;www.anbbank.com/enroll&lt;/a&gt;. You will be directed to the Online Enrollment form.&lt;/p&gt;
&lt;p&gt;&lt;img src="Images/FAQ%20images/Online%20Enrollment%20Form.png" alt="Online Enrollment Form" title="Online Enrollment Form" width="400" height="394" class="blockImg" caption="false" style="display: block; margin-left: auto; margin-right: auto;" /&gt;&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x863" Name="QuestionAnswer" IsComponent="true" Changed="20231218T21:56:42" Created="20210212T16:34:48" Published="20250912T13:55:39" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/What information do I need to enter on the Personal Online Banking Enrollment form?" Expanded="20260513T19:23:07" Embedded="false" UID="1d5d4c6d08bc3e3de1276ebdb0988677" ComponentName="What information do I need to enter on the Personal Online Banking Enrollment form?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">What information do I need to enter on the Personal Online Banking Enrollment form?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;You will need to enter in the following information:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;First Name&lt;/li&gt;
&lt;li&gt;Last Name&lt;/li&gt;
&lt;li&gt;Address&lt;/li&gt;
&lt;li&gt;ZIP Code&lt;/li&gt;
&lt;li&gt;Social Security Number&lt;/li&gt;
&lt;li&gt;Date of Birth&lt;/li&gt;
&lt;li&gt;Email&lt;/li&gt;
&lt;li&gt;Requested Login ID&lt;/li&gt;
&lt;li&gt;Password&lt;/li&gt;
&lt;li&gt;Account number&lt;/li&gt;
&lt;/ul&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x864" Name="QuestionAnswer" IsComponent="true" Changed="20231218T21:57:19" Created="20210212T16:35:31" Published="20250912T13:55:43" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/Can I enter a shorter version of my name?" Expanded="20260513T19:23:07" Embedded="false" UID="aa4bd43a24a080734459de164bbdf0b6" ComponentName="Can I enter a shorter version of my name?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Can I enter a shorter version of my name?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;No, you will need to enter your legal name.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x866" Name="QuestionAnswer" IsComponent="true" Changed="20210212T17:06:35" Created="20210212T16:38:52" Published="20250912T13:55:41" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/Can I use abbreviations in the address field?" Expanded="20260513T19:23:07" Embedded="false" UID="6d05ce1871fa1ad368b19adb1d5c3ee5" ComponentName="Can I use abbreviations in the address field?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Can I use abbreviations in the address field?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;The address field can handle abbreviations but no special characters.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x868" Name="QuestionAnswer" IsComponent="true" Changed="20231218T21:59:46" Created="20210212T16:40:03" Published="20250912T13:55:44" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/What if I have a foreign Tax ID?" Expanded="20260513T19:23:07" Embedded="false" UID="f7e06d9336678e148887ab4216b838a0" ComponentName="What if I have a foreign Tax ID?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">What if I have a foreign Tax ID?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;If you have a foreign Tax ID, please contact your banker to assist you with enrollment.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x869" Name="QuestionAnswer" IsComponent="true" Changed="20231218T22:03:29" Created="20210212T16:40:43" Published="20250912T13:55:42" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/Why did I get an error when filling out the Enrollment Form?" Expanded="20260513T19:23:07" Embedded="false" UID="5ab9c0106eee57aa321cad43524fbab7" ComponentName="Why did I get an error when filling out the Enrollment Form?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Why did I get an error when filling out the Enrollment Form?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;If you received an error message when filling out the Enrollment Form, please contact the Customer Care Center at 866-433-0282 for assistance.&lt;/p&gt;
&lt;p&gt;&lt;img src="Images/FAQ%20images/Online%20Enrollment_Error%20Message.png" alt="Online Enrollment Error Message" title="Online Enrollment Error Message" width="400" height="238" class="blockImg" caption="false" style="display: block; margin-left: auto; margin-right: auto;" /&gt;&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x871" Name="QuestionAnswer" IsComponent="true" Changed="20210212T17:06:35" Created="20210212T16:41:50" Published="20250912T13:55:40" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/There is no phone number input on the Enrollment Form. Do you need my phone number?" Expanded="20260513T19:23:07" Embedded="false" UID="4bfb4cd3dbdfb715d1af9e435d1eae92" ComponentName="There is no phone number input on the Enrollment Form. Do you need my phone number?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">There is no phone number input on the Enrollment Form. Do you need my phone number?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;No, we do not need your phone number to complete the Personal Online Banking enrollment.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x873" Name="QuestionAnswer" IsComponent="true" Changed="20210212T17:06:35" Created="20210212T16:45:26" Published="20250912T13:55:47" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/Online Banking Enrollment QA Group/If I already have an Online Banking User ID and I open a new account at ANB Bank, do I need to fill out the Enrollment Form?" Expanded="20260513T19:23:07" Embedded="false" UID="b762853b9f41157ffe053364f2837f0f" ComponentName="If I already have an Online Banking User ID and I open a new account at ANB Bank, do I need to fill out the Enrollment Form?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
  <LingualMaps />
  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">If I already have an Online Banking User ID and I open a new account at ANB Bank, do I need to fill out the Enrollment Form?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;No. If you are an existing Online Banking user, your accounts should automatically appear in Online Banking. If you do not see your accounts in Online Banking, please contact your banker to assist you.&lt;/p&gt;</Answer>
</QuestionAnswer>
</QuestionAnswerGroup>