Mobile Banking and Mobile Deposit
How can I use my mobile device to bank online?
<p>To see how you can use your mobile device to bank online, visit our <a href="/online-and-mobile-banking/mobile-banking" class="font-copper" title="Mobile Banking">Mobile Banking</a> page.</p>
Can I pay bills from my ANB Bank app?
<p>Yes, you can set up your payees and pay bills quickly from your device.</p>
What should I do if I lose my device?
<p>If your device is lost or stolen, call the Customer Care Center at <strong>1-866-433-0282</strong>, Monday through Friday to <em>deactivate your account</em>.</p>
How long does a Mobile Deposit take to post to my account?
<p>Your Mobile Deposit will post to your account on the Next Business Day if it is deposited before 5pm MST. You may view pending deposits by tapping on <b>Mobile Deposit</b> and tapping on History (at the top). All of the checks you have deposited will be displayed and show the status of the deposit.</p>
How do I change my login username or password?
<p>To change your username, log into ANB Bank Mobile App, and go to <strong>More > Settings > My Settings > User ID </strong>and select Edit.</p>
<p>To change your password, log into ANB Bank Mobile App, and go to <strong>More > Settings > My Settings > Password </strong>and select Edit.</p>
How will I know if ANB Bank received or processed my deposit?
<p>To see a list of which checks have been <strong>Submitted</strong> and <strong>Accepted</strong> click on the <strong>Mobile Deposit</strong> button and drop-down the <strong>History</strong> menu. </p>
Do I destroy my check after I photographed the deposit?
<p>When you receive confirmation from ANB Bank that we have “Accepted” the deposit, prominently mark the item as “Electronically Presented” or “Void.” We recommend you retain your item for at least 30 days after depositing.</p>
Where can I download the ANB Bank Mobile App?
<p>The ANB Bank Mobile Banking App is convenient and easy to use. Our app is now available on the <a href="https://apps.apple.com/us/app/anb-bank-new-app/id6450713587" target="_blank" class="font-copper" title="App Store" rel="noopener">App Store</a> or <a href="https://play.google.com/store/apps/details?id=com.ifs.banking.fiid1759" class="font-copper" title="Google Play" target="_blank" rel="noopener">Google Play</a> from your mobile device. (You must enroll for online banking before using the app.)</p>
Do I have to pay fees to use the ANB Bank Mobile App?
<p>Internet access is required to use the ANB Bank Mobile App. Internet charges may apply, depending on your Internet provider’s plan. There is no fee to download the ANB Bank Mobile App.</p>
Do I use the same user name and password for the ANB Bank Mobile App that I use for ANB Bank Online?
<p>Yes, the same username and password are used for the ANB Mobile Banking App and ANB Bank Online Banking.</p>