Why am I being asked for a One-time Passcode (OTP) every time I log in? <p>You should not have to get a OTP every time you log in unless you are logging in from an unregistered device. In addition, it may depend on what browser you are using and the security settings in place. Please visit our <a href="/digital-requirements" class="font-copper" title="Browser Supper">Browser Support page</a> for instructions on how to configure your browser for optimum compatibility with our Online Banking platform.</p>