Online Banking

Online Banking What do I do when I receive my User ID and login for the first time? Go to anbbank.com and enter your User ID and temporary password in the Login box on the top area of the website. You will then be prompted for a one-time passcode (OTP) to complete your login.  What is a one-time passcode (OTP)? A one-time passcode is a one-time code used to verify you are logging in through a device, which has not been registered for Online Banking. If our system determines that the device you are attempting to log in from has not been registered before, it will require the input of a one-time code. This layer of multifactor authentication helps to keep your account protected. Do not share a secure access code with anyone. Our representatives will not ask for your secure access code. Why am I being asked for a One-time Passcode (OTP) every time I log in? You should not have to get a OTP every time you log in unless you are logging in from an unregistered device. In addition, it may depend on what browser you are using and the security settings in place. Please visit our <a href="/digital-requirements" class="font-copper" title="Browser Supper">Browser Support page</a> for instructions on how to configure your browser for optimum compatibility with our Online Banking platform. How much does it cost to use Online Banking? For personal accounts there is no fee for using Online Banking. For business and commercial accounts there may fees for this service, based on the business options. Please contact your Treasury Management officer for details. How do I access Online Banking? On anbbank.com, log into the online banking through User ID and password boxes at the top of the screen. When can I access Online Banking? Online Banking is available 24 hours per day 7 days per week. What can I do using Online Banking? With Online Banking you can view your account balances, view your transaction history, pay bills, transfer funds between your accounts, and much more. Visit our <a href="/online-and-mobile-banking/online-banking" class="font-copper" title="Personal Online Banking">Personal Online Banking</a> page to learn more. To learn more about functionality for business customers, please visit our Business Online Banking page. How do I change my username? To change your username, log into Online Banking, and go to My Settings > User ID and select Edit. How do I change my password? To change your password, log into Online Banking, and go to My Settings > Password and Select Edit. How do I transfer funds between accounts? To transfer funds between accounts, log into Online Banking, and go to Move Money > Make a Transfer. With this function, you can only transfer funds between your ANB Bank accounts.