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<QuestionAnswerGroup ID="x503" Name="Debit Cards QA Group" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:29:00" Published="20250912T13:55:39" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group" Expanded="20260421T04:14:44">
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  <Title type="string" UID="a0863d07c6514a959ec8add6dce44be5" label="Title" readonly="false" hidden="false" required="true" indexable="false" CIID="">Debit Cards</Title>
  <QuestionAnswer ID="x504" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:48:47" Published="20250912T13:55:43" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/When will my debit card arrive?" Expanded="20260421T04:14:44" Embedded="false" UID="e411a736392349b388a0d06f872b6cb7" ComponentName="When will my debit card arrive?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">When will my debit card arrive?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Your debit card may take up to 5-10 business days to arrive after ordering. All ANB branches are able to print instant issue debit cards for personal accounts.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x505" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:49:54" Published="20250912T13:55:45" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/How do I get a new debit card?" Expanded="20260421T04:14:44" Embedded="false" UID="3fbbcbcfed2aab6b5cb6ecbfad28c3a9" ComponentName="How do I get a new debit card?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I get a new debit card? (expiration as well as getting a new one)</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Instant Issue cards are available at most ANB banking centers for personal accounts, otherwise one can be ordered through the mail by contacting &lt;a href="/contact-us" class="font-copper" title="Contact Us"&gt;Customer Care&lt;/a&gt; or your &lt;a href="https://locations.anbbank.com/locations" class="font-copper" title="ANB Bank locations"&gt;local branch&lt;/a&gt;.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x506" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:51:55" Published="20250912T13:55:42" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/How do I activate my debit card?" Expanded="20260421T04:14:44" Embedded="false" UID="fb95dc5e84474bbd6a7abf31dd1f624e" ComponentName="How do I activate my debit card?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I activate my debit card?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Call 800-992-3808 and follow the prompt to activate your card.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x507" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:52:35" Published="20250912T13:55:38" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/How do I change my debit card PIN?" Expanded="20260421T04:14:44" Embedded="false" UID="642b059fb2d75f638f888648cfb6ac11" ComponentName="How do I change my debit card PIN?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I change my debit card PIN?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Call 800-992-3808 and follow the prompts to change your debit card PIN.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x508" Name="QuestionAnswer" IsComponent="true" Changed="20220322T14:49:03" Created="20200331T17:53:13" Published="20250912T13:55:45" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/How do I report my debit card as lost or stolen?" Expanded="20260421T04:14:44" Embedded="false" UID="83861d01f8a64c872c94ea7b57ae78d2" ComponentName="How do I report my debit card as lost or stolen?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I report my debit card as lost or stolen?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Please contact Customer Care at 866-433-0282, Monday through Friday (excluding federal holidays) from 7 am to 6 pm MT or Saturdays from 8 am to 12 pm MT.&amp;nbsp;&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x509" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:54:35" Published="20250912T13:55:46" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/Can I put a custom image on my debit card?" Expanded="20260421T04:14:44" Embedded="false" UID="6a80dcf2eb76c7fbbcd9e19e44220ec3" ComponentName="Can I put a custom image on my debit card?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Can I put a custom image on my debit card?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;No, not at this time.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x510" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:55:03" Published="20250912T13:55:44" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/Where can I use my debit card?" Expanded="20260421T04:14:44" Embedded="false" UID="78bd3e8bacc257f92fb24d54773e9982" ComponentName="Where can I use my debit card?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Where can I use my debit card?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Anywhere VISA &lt;sup&gt;&amp;reg;&lt;/sup&gt; is accepted.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x511" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:29" Created="20200331T17:56:03" Published="20250912T13:55:44" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/What should I do if I notice fraudulent transactions on my debit card?" Expanded="20260421T04:14:44" Embedded="false" UID="32701db290d0d9501a262146532c59a4" ComponentName="What should I do if I notice fraudulent transactions on my debit card?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">What should I do if I notice fraudulent transactions on my debit card?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Please call Customer Care at 866-433-0282 or call or visit your &lt;a href="https://locations.anbbank.com/locations" class="font-copper" title="ANB Bank locations"&gt;local branch&lt;/a&gt;.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x512" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:29" Created="20200331T17:58:04" Published="20250912T13:55:44" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/My debit card is going to expire soon, what should I do?" Expanded="20260421T04:14:44" Embedded="false" UID="90c5c0652f3e2014cb024201d92aa216" ComponentName="My debit card is going to expire soon, what should I do?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">My debit card is going to expire soon, what should I do?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Debit cards are automatically reissued and you will receive one in the mail before your current card expires. If you haven&amp;rsquo;t received a new card and your card expires in less than a week please contact Customer Care at 866-433-0282, or visit your &lt;a href="https://locations.anbbank.com/locations" class="font-copper" title="ANB Bank locations"&gt;local branch&lt;/a&gt;.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x513" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T17:59:32" Published="20250912T13:55:42" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/How can I avoid problems if I plan to use my debit card while traveling domestically or internationally?" Expanded="20260421T04:14:44" Embedded="false" UID="db8bdee1e7b33ab29b60bdae08f2082a" ComponentName="How can I avoid problems if I plan to use my debit card while traveling domestically or internationally?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How can I avoid problems if I plan to use my debit card while traveling domestically or internationally?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Please call Customer Care at 866-433-0282 to add a travel notification to your account.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x514" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T18:06:41" Published="20250912T13:55:41" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/Will I be charged fees for using my debit card internationally or when purchasing online from international merchants?" Expanded="20260421T04:14:44" Embedded="false" UID="4d736067c175740b4f4828a87bbe8064" ComponentName="Will I be charged fees for using my debit card internationally or when purchasing online from international merchants?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Will I be charged fees for using my debit card internationally or when purchasing online from international merchants?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;There is an International Transaction (ISA) fee for 1% of each transaction for international purchases.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x516" Name="QuestionAnswer" IsComponent="true" Changed="20230721T19:06:05" Created="20200331T18:07:48" Published="20250912T13:55:41" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/Are there transactions fees when I use my debit card?" Expanded="20260421T04:14:44" Embedded="false" UID="2e8f963421dd62dd91290cf7b4777c66" ComponentName="Are there transactions fees when I use my debit card?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Are there transactions fees when I use my debit card?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;There are no transaction fees when you use a debit card for purchases within the United States. There is an International Transaction (ISA) fee for 1% of each transaction for international purchases. You can also incur foreign ATM fees when using a non-ANB Bank ATMs or outside of the MoneyPass ATM network.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x517" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200331T18:08:38" Published="20250912T13:55:42" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Debit Cards/Debit Cards QA Group/How do I dispute a transaction on my debit card?" Expanded="20260421T04:14:44" Embedded="false" UID="14333b993b30552a3558b7df6d111001" ComponentName="How do I dispute a transaction on my debit card?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I dispute a transaction on my debit card?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;To dispute a transaction, please contact Customer Care at 866-433-0282 or call or visit your &lt;a href="https://locations.anbbank.com/locations" class="font-copper" title="ANB Bank locations"&gt;local branch&lt;/a&gt;.&lt;/p&gt;</Answer>
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