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<QuestionAnswerGroup ID="x460" Name="eStatements QA Group" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T12:57:11" Published="20250912T13:55:44" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group" Expanded="20260421T04:59:48">
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  <Title type="string" UID="a0863d07c6514a959ec8add6dce44be5" label="Title" readonly="false" hidden="false" required="true" indexable="false" CIID="">eStatements</Title>
  <QuestionAnswer ID="x477" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:07:30" Published="20250912T13:55:40" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/What are eStatements?" Expanded="20260421T04:59:48" Embedded="false" UID="e411a736392349b388a0d06f872b6cb7" ComponentName="What are eStatements?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">What are eStatements?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;&lt;span&gt;&lt;a href="/online-and-mobile-banking/estatements" class="font-copper" title="eStatements"&gt;eStatements&lt;/a&gt; are electronic versions of paper statements received through your Online Banking account rather than the post office. They look just like paper statements, and contain the same information, yet you'll receive them sooner than before, usually on the day they're created &amp;ndash; plus they help conserve our natural resources!&lt;/span&gt;&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x476" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:07:04" Published="20250912T13:55:42" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Why does the bank offer this service?" Expanded="20260421T04:59:48" Embedded="false" UID="23c1d4e296de09628913618555666c65" ComponentName="Why does the bank offer this service?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Why does the bank offer this service?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;&lt;span&gt;We're dedicated to helping you manage your finances easier. &lt;a href="/online-and-mobile-banking/estatements" class="font-copper" title="eStatements"&gt;eStatements&lt;/a&gt; are faster, and more useful. And, less paper makes them friendlier to our environment.&lt;/span&gt;&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x475" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:06:37" Published="20250912T13:55:44" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Will I also receive paper statements?" Expanded="20260421T04:59:48" Embedded="false" UID="809243dbe74df046ef0fd4501aa4828d" ComponentName="Will I also receive paper statements?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Will I also receive paper statements?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;No, once you switch to eStatements you will no longer receive a mailed paper copy. Should you need a paper copy, eStatements can be easily printed out from online banking.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x473" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:05:39" Published="20250912T13:55:46" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/What advantages do eStatements offer?" Expanded="20260421T04:59:48" Embedded="false" UID="259fd09ead0275bc03a4b319beba0ce5" ComponentName="What advantages do eStatements offer?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">What advantages do eStatements offer?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;ul&gt;
&lt;li&gt;Easy Storage &amp;ndash; eStatements can be stored virtually anywhere. You can save them on your desktop or hard drive, in a private e-vault, or print them and save them in a file cabinet.&lt;/li&gt;
&lt;li&gt;Access Anywhere &amp;ndash; Since eStatements are delivered to your email address rather than your postal address, you'll have access when you need it...whether you're at the office, on vacation, or away on business.&lt;/li&gt;
&lt;li&gt;It's FREE! &amp;ndash; There is no charge for this convenient, time-saving service.&lt;/li&gt;
&lt;/ul&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x472" Name="QuestionAnswer" IsComponent="true" Changed="20231218T22:16:29" Created="20200309T13:05:07" Published="20250912T13:55:45" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/I have multiple accounts, do I need to register each account for the eStatement program?" Expanded="20260421T04:59:48" Embedded="false" UID="dd27ac4280997d92fdc593f1a1f02840" ComponentName="I have multiple accounts, do I need to register each account for the eStatement program?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">I have multiple accounts, do I need to register each account for the eStatement program?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Yes. If you want to receive an eStatement for an account, then you need to register it for the program. You can easily register multiple accounts for ANB&amp;rsquo;s eStatement Program. Using Online Banking, log in and go to&lt;b&gt; Account Services &amp;gt; Online Statements. &lt;/b&gt;You will need to agree to the online statement disclosure.&lt;b&gt;&amp;nbsp;&lt;/b&gt;&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x471" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:04:39" Published="20250912T13:55:45" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Do I receive an eStatement every month?" Expanded="20260421T04:59:48" Embedded="false" UID="30be53007139262e52a040e716fc4c7a" ComponentName="Do I receive an eStatement every month?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Do I receive an eStatement every month?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Your paperless eStatement will replace the paper bank statement currently being sent to you. Therefore, you will receive your eStatement monthly or quarterly, depending on how often you receive your current paper bank statement.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x470" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:04:11" Published="20250912T13:55:46" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Can businesses receive eStatements?" Expanded="20260421T04:59:48" Embedded="false" UID="29dc0e49f2cbdd2c495bf29029c5650d" ComponentName="Can businesses receive eStatements?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Can businesses receive eStatements?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;Yes. Customers with business accounts can receive eStatements.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x469" Name="QuestionAnswer" IsComponent="true" Changed="20231218T22:17:30" Created="20200309T13:03:44" Published="20250912T13:55:40" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/After I sign up, how long does it take to start receiving eStatements?" Expanded="20260421T04:59:48" Embedded="false" UID="c820ddd861cfd9dfe188ee9edaa0f53a" ComponentName="After I sign up, how long does it take to start receiving eStatements?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">After I sign up, how long does it take to start receiving eStatements?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;After you sign up for eStatements, you will be able to access the eStatements immediately. All previous months&amp;rsquo; statements will immediately display as eStatements.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x468" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:03:18" Published="20250912T13:55:40" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/How do I know when my eStatement is ready?" Expanded="20260421T04:59:48" Embedded="false" UID="9a1c8ffef8f7418335c67b3e19d9bb9c" ComponentName="How do I know when my eStatement is ready?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I know when my eStatement is ready?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;You will be sent an email notification.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x467" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:02:39" Published="20250912T13:55:46" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Is it possible to have statement notification emails sent to two different email addresses for the same account?" Expanded="20260421T04:59:48" Embedded="false" UID="2c496c9cb8906e676e28c6b6974f210f" ComponentName="Is it possible to have statement notification emails sent to two different email addresses for the same account?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Is it possible to have statement notification emails sent to two different email addresses for the same account?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;At this time, we can only send statement notifications to one email address per online banking login ID.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x466" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:02:10" Published="20250912T13:55:42" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/How long are statements available to view online?" Expanded="20260421T04:59:48" Embedded="false" UID="7921045e90e04b7d1e530989912db145" ComponentName="How long are statements available to view online?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How long are statements available to view online?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;eStatements are available for 7 years. If you have been an ANB Bank customer for 7 years, you will be able to review the last 7 years of your eStatements.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x465" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:01:40" Published="20250912T13:55:43" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Can I have other statements and notices delivered electronically instead of receiving paper?" Expanded="20260421T04:59:48" Embedded="false" UID="3352bfb8680574f3d9fa11195ef9ea43" ComponentName="Can I have other statements and notices delivered electronically instead of receiving paper?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Can I have other statements and notices delivered electronically instead of receiving paper?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;At this time, deposit statements for checking and savings can be viewed electronically.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x464" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T13:01:02" Published="20250912T13:55:38" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Is there a fee for ANB’s eStatement program?" Expanded="20260421T04:59:48" Embedded="false" UID="9a9b7508b9025f32304456749f107df2" ComponentName="Is there a fee for ANB’s eStatement program?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Is there a fee for ANB’s eStatement program?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;No, this convenient and secure service is free.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x463" Name="QuestionAnswer" IsComponent="true" Changed="20200811T20:18:28" Created="20200309T12:58:50" Published="20250912T13:55:42" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/Do I need a special program to view my eStatement?" Expanded="20260421T04:59:48" Embedded="false" UID="ac8c31b131069623870c32be08882fb7" ComponentName="Do I need a special program to view my eStatement?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">Do I need a special program to view my eStatement?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;You will need Adobe Acrobat Reader to view your eStatement. When you sign up for eStatements, there is a link on the page to Adobe Acrobat Reader. Adobe Acrobat Reader is a free program and allows users to view PDF documents. It can be downloaded from the &lt;a class="font-copper" href="https://get.adobe.com/reader/" title="Adobe website" target="_blank" data-toggle="modal" data-target="#LeavingSiteModal" rel="noopener"&gt;Adobe website&lt;/a&gt;.&lt;/p&gt;</Answer>
</QuestionAnswer><QuestionAnswer ID="x550" Name="QuestionAnswer" IsComponent="true" Changed="20231218T22:18:38" Created="20200413T15:38:13" Published="20250912T13:55:46" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Online and Mobile Banking/eStatements QA Group/How do I enroll in eStatements?" Expanded="20260421T04:59:48" Embedded="false" UID="dd7c48961a8a2971e0c774fc80c90dd6" ComponentName="How do I enroll in eStatements?" label="QuestionAnswer"><IGX_Categories Count="0" CategoryIds="" />
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I enroll in eStatements?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;To enroll for eStatements, log into Online Banking, navigate to &lt;strong&gt;Account Services&amp;nbsp;&amp;gt; Online Statements.&lt;/strong&gt;&lt;/p&gt;</Answer>
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