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<QuestionAnswer ID="x1446" Name="How do I use Zelle®" IsComponent="true" Changed="20250115T18:00:43" Created="20240717T16:08:40" Published="20250912T13:55:46" SiteBaseUrl="" Locale="" XPowerPath="/ANBBank/Pages/Contact Us/FAQs/Zelle®/Zelle® QA Group/How do I use Zelle®" Expanded="20260315T20:41:02">
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  <Question type="string" UID="085afc10b44d4de7a9ecf4f5fc676d96" label="Question" readonly="false" hidden="false" required="true" indexable="false" CIID="">How do I use Zelle®?</Question>
  <Answer type="xhtml" UID="50e1ed39660e45659278700ce79b7f87" label="Answer" readonly="false" hidden="false" required="true" indexable="false" Height="" CIID="">&lt;p&gt;You can send, request, or receive money with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;. To get started, log into the ANB Bank Mobile App or online banking&lt;span&gt;. In the main menu, select "Transfer and Pay". Then "Send money with Zelle&lt;/span&gt;&lt;span&gt;&amp;reg;&lt;/span&gt;&lt;span&gt;"&lt;/span&gt;&lt;span&gt; or select the Zelle&amp;reg; button. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;To send money using Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;, simply select someone from your mobile device&amp;rsquo;s contacts (or add a trusted recipient&amp;rsquo;s email address or U.S. mobile number), add the amount you&amp;rsquo;d like to send and an optional note, review, then hit &amp;ldquo;Send.&amp;rdquo; The recipient will receive an email or text message notification via the method they used to enroll with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;. Money is available to your recipient in minutes if they are already enrolled with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;.&lt;/p&gt;
&lt;p&gt;To request money using Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;, choose &amp;ldquo;Request,&amp;rdquo; select the individual from whom you&amp;rsquo;d like to request money, enter the amount you&amp;rsquo;d like, include an optional note, review and hit &amp;ldquo;Request&amp;rdquo;. If the person you are requesting money from is not yet enrolled with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their U.S. mobile number.&lt;sup&gt; &lt;/sup&gt;&lt;/p&gt;
&lt;p&gt;To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;. If you have already enrolled with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;, you do not need to take any further action. The money will be sent directly into your ANB Bank &amp;nbsp;account, typically within minutes.&lt;/p&gt;
&lt;p&gt;If someone sent you money with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt; and you have not yet enrolled with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt;, follow these steps:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Click on the link provided in the payment notification you received via email or text message.&lt;/li&gt;
&lt;li&gt;Select ANB Bank.&lt;/li&gt;
&lt;li&gt;Follow the instructions provided on the page to enroll and receive your payment. Pay attention to the email address or U.S. mobile number where you received the payment notification - you should enroll with Zelle&lt;sup&gt;&amp;reg;&lt;/sup&gt; using that email address or U.S. mobile number to ensure you receive your money.&lt;/li&gt;
&lt;/ol&gt;</Answer>
</QuestionAnswer>