ANB Bank COVID-19 Information
|Please be advised that ANB Bank will never request confidential information like social security numbers, online banking credentials, or secure access codes through email or on the phone. Report any such request to ANB Bank by visiting your local branch or calling our Customer Care Center at 866-433-0282.|
We felt that it was important to share information that may be helpful to you as one of our customers as COVID-19 continues to affect our communities.
ANB has launched a number of initiatives and precautionary measures to ensure the safety of our employees and customers in the communities we serve. We have implemented changes following guidance from the Center for Disease Control (CDC), as well as our local and state health departments to help prevent the spread of germs within our banking centers and operational areas.
Stimulus Check Update
We expect that electronic stimulus payments will be available in your ANB account as soon as Wednesday, March 17th.
Please check with the IRS website for the most up-to-date answers to your questions, including:
- Eligibility for a payment
- Inquiries about a payment
- Updating information for a payment
At this time, the majority of our banking centers are open. We will continue to evaluate our banking lobby access daily, and may adjust the hours of operation or close lobbies if necessary.
For a list of banking center updates include current hours and lobby access, please click here.
Digital and Other Services
- Online and Mobile Banking – Our online and mobile banking platforms will allow you to access and manage your funds 24/7. Enroll now.
- Bill Pay – Easily pay your bills through online and mobile banking.
- Mobile Deposit – Enroll within online banking for mobile deposit, which allows you to deposit a check from your smartphone or device.
- Debit Cards – Our debit card(s) give you easy access to make purchases instead of carrying cash. If you need a debit card, we can issue cards within our branches or we can order a debit card for you.
- CardValet – Our debit cards also include access to CardValet, giving you security controls for your debit card. Control where, when, and how your debit card is used with the CardValet app on your smartphone.
- Telephone Banking – To bank by phone 24/7, call our Telephone Banking number at 800-997-2265.
- Direct Deposit – If you are still receiving a paper check, it may be a good time to discuss getting setup for direct deposit with your employer. Most employers will require a voided check or your routing and account number to sign up. This will allow for your paycheck to be automatically deposited into your account on payday.
- Customer Care Center – Our Customer Care Center at 866-433-0282 is available Monday through Friday from (excluding Federal Holidays) 7 am to 6 pm MT or 8 am to 7 pm CT and on Saturdays from 8 am to 12 pm MT or 9 am to 1 pm CT. Our Customer Care Center is closed on Sundays.
- ANB Bank ATMs – There are no surcharge fees if you use an ANB Bank ATM at one of our locations.
- MoneyPass ATM Network – In addition, there are no surcharge fees if you use one of the 32,000 MoneyPass ATM locations. To locate a MoneyPass ATM near you, click here.
Security Reminder: Do Not Fall for Scams
|Please be advised that ANB Bank will never request confidential information like social security numbers, online banking credentials, or secure access codes through e-mail or on the phone. Report any such request to ANB Bank by visiting your local branch or calling our Customer Care Center at 866-433-0282.|
With COVID-19, we have seen a rise in online and phishing scams. Please be cautious when clicking on links in emails or online ads. If the email is asking you to click on a link, you should try to find another way to validate it before clicking on the link.
The public interest and fear of the virus affords illicit cyber threat actors the opportunity to develop successful, and exploitive, phishing campaigns, enhanced in effectiveness by fake websites and mobile applications to deliver malicious software and steal sensitive information.
The FBI has asked people to follow good cyber hygiene and security measures to prevent falling victim to such scams. Among the basic security measures recommended by law enforcement agency, it includes:
- Do not open attachments or click links within emails from senders you don't recognize.
- Do not provide your username, password, date of birth, social security number, financial data, or other personal information in response to an email or robocall.
- Always verify the web address of legitimate websites and manually type them into your browser.
- Check for misspellings or wrong domains within a link (for example, an address that should end in a ".gov" ends in ".com" instead).
For more information, please visit the Federal Trade Commission’s site for consumers to help protect you from scams.